SHIPPING & RETURNS

Shipping Policy

All orders will be dispatched within 24 hours of ordering.

UK Standard shipping is by courier and takes 3 - 5 working days.

EU Standard shipping is by international courier and take 4-7 working days at a fixed cost of £15.99

Orders over £50.00 get free UK shipping included, UK orders under this are charged at a flat fee of £3.99

Express UK shipping is available for a fixed additional fee of £5.99 per order. Express shipping orders are dispatched within 24 hours of order and shipped by express courier. Most express orders arrive in just 1 - 2 working days.

Our couriers do not deliver on Sundays or bank holidays.

Return & Exchange Policy

If you require to return any item please email or call us first. Due to the nature of many of our products we are unable to refund or replace PPE equipment.

Clothing returns on items such as caving suits is no problem. If you buy an item of clothing and it does not fit please email us to let us know you will be returning the item and we can supply you with a return address. Once the purchased item reaches us we can arrange a refund or post out a different size, free of charge.

If there is a fault with an item within its warranty period, this will be replaced free of charge upon the faulty item being received back by us and the fault confirmed.